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Qwirky Gifts

FAQs

We Are Here To Help You!

Please take a moment and look over the FAQ section below before asking a question through email. We post answers to just about everything we get asked here. However, if after reading the list below you still have a question, or if you want to leave some feedback, by all means send us an E-mail at Scott@Qwi...

 If your question or comment is in reference to your order then please add you order number to the email and be as descriptive as possible. We know this is a little bit of extra trouble for you but it will help us answer your question quicker and more accurately.

Yes you can, but it is important that you do this quickly. Once your order is being printed, unfortunately we cannot change the order anymore. So if you need a change of size, contact our support team ASAP via Scott@QwirkyGifts.com. Do not forget to mention your order number when contacting our support team.

As long as your item is not shipped yet, we can still change this in our back end system. Please mail us the correct address and your order number to Scott@QwirkyGifts.com and we will take care of it. Once the order is shipped out (you will receive tracking info when shipped), it is out of our hands. If that is the case you need to contact the carrier who is delivering your items.

As long as your items are not in print yet, you can still cancel your order. When your item is "in print" we cannot cancel anymore since they are already being made. To cancel your order mail us at Scott@QwirkyGifts.com Use "Cancel order #ORDERNUMBER" and we will take care of it.

Currently we run all our support digitally. Therefor there is no need for us to have a phone number to run support through. Our systems are pretty streamlined and we thrive to answer your questions in a timely matter.

Although we ship worldwide, We operate from the USA. This does not mean you cannot order if you are not from the USA. The credit card companies / paypal will simply use your own currency on check out.

Thank you for checking our FAQs to see if your answer is in there. If you cannot find the answer to your question, feel free to contact our support team.

You can do so by sending an E-mail to Support@QwirkyGifts.com. If it is about an order you made, please be as descriptive as possible and don't forget include your Order Number.

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